Retiree Resources Guide
The Retirement Plan Office is here to help! This page contains information on a variety of local programs to assist with the needs of our retiree community.
If you are experiencing quality of life difficulties, or need assistance with your retirement allowance payments, please
contact the Retirement Plan Office at:
Phone: (213) 367-1692 or (800) 367-7164
Email: Retire@ladwp.com
Office: 111 N. Hope Street, Room 357
Los Angeles, CA 90012
Monday through Thursday from 7am to 3pm
For more information on resources to help you, please see our Retiree Resources Guide.
PROTECT YOURSELF AGAINST SCAMS
Remember, legitimate agencies never demand payments over the phone, or pressure you to make payments right away, or threaten you if you don’t agree to pay. Do not hesitate to refuse to give information or tell them you will call back, then you can check the validity of any phone number you are provided.
If the Retirement Plan Office calls you, we will identify ourselves and never request payment. We may ask some information to verify your identity, but will not ask for the full number, such as Social Security number, birthdate or address. Our questions vary so that a scammer cannot prepare answers in advance. If we have any concerns, we may call back another day or ask you to visit our office. If you have concerns, always call the numbers published on this page. Ask for the person that was helping you, but don’t give out your personal information unless you are certain that you are speaking with our office.
If you suspect you have been contacted by a scammer, you can also call:
AARP ElderWatch: (800) 222-4444, select option 2
FBI Los Angeles Field Office: (310) 477-6565
USEFUL NUMBERS
One Stop Resources
211LA
Free 24/7 confidential referral in LA County
Dial: 211
LA Department of Aging
(800) 510 -2020 or (213) 482-7252
LADWP Health Plans Office
(213) 367-2023
Social Security Administration
(800) 772-1213
City of LA Deferred Compensation Plan
(844) 523-2457 or (213) 978-1601
City of LA non-emergency service
Dial: 311
CA State Aging & Adult Info
(800) 510-2020
Local 18 Benefits Service Center
(800) 842-6635
Medicare
(800) 633-4227
Food Delivery
Meals on Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (888) 998-6325
Meal delivery for older adults who are homebound
Project Angel Food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (323) 845-1800
Meals and counseling for people with chronic health conditions
Housing
Housing Authority of the City of Los Angeles . . . . . . . . . . . . . . . . (626) 262-4511
Public Housing & Section 8
Programs for low-income, homeless, disabled, children and older adults
Los Angeles Homeless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (213) 225-6581
Service Authority
Coordinates housing for homeless
Housing Rights Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 477-5977 Ext. 1132
Provides LA County residents with fair housing services such as aff ordable listings and discrimination assistance
Mental Health
LA County Depart. of Mental Health . . . . . . . . . . . . . . . . . . . . . . (800) 854-777124/7 helpline
Institute on Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 971-0016Friendship Line
24/7 emotional support line for people age 60 and older and adults living with disabilities.
Caregiving
In Home Supportive Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . (888) 822-9622
Home Care Services for low income individuals who are disabled, blind or elderly
Elder Care Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 677-1116Friendship Line
Public service for older adults and their families
Family Caregiver Support Center . . . . . . . . . . . . . . . . . . . . . . . (855) 872-6060
Support for caregivers of seniors, including counseling, service referrals, education and training
Legal Assistance and Advocacy
Legal Aid Foundation of Los Angeles . . . . . . . . . . . . . . . . . . . . . (800) 399-4529
Can provide advocacy and direct legal assistance and representation for low-income residents
Office of the Public Guardian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (213) 974-0515
Services to persons unable to properly care for themselves through the conservatorship process
Long Term Care
Long Term Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 334-9473Ombudsman
Assistance for elders in long-term care facilities
Emergency Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (213) 482-7252
Personal response system ensuring quick response to home emergencies. 24/7 monitoring with no cost and low-cost programs available
Adult Protective Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (877) 477-3646
You don’t need to confirm abuse is happening to report it. Call, if you suspect someone is being abused
Transportation
CityRide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (213) 808-7433
Low-cost curb-to-curb transportation for adults aged 65 and older and disabled
New Freedom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (888) 863-7411
Free transportation for eligible adults aged 60 and older and disabled
Veterans
Veterans Crisis Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 273-8255, Press 1
Veterans Affairs Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 827-1000Hotline